Thursday, April 3, 2008

News on Upcoming Release of BlogPatrol

Updated on Apr. 3, 2008, at 10:16 AM (UTC-5 America/New York):
We'll be releasing all the work we've been doing by Saturday, April 5, 2008. Thanks for everyone's patience with our efforts. The release should fix the "login problem" for everyone.

Updated on Mar. 5, 2008, at 4:26 AM:
Another step forward: I have started to create new editions of the support pages that (a) provide sign up instructions for new users and (b) help current users to manage their BlogPatrol accounts.

Updated on Feb. 28, 2008, at 6:44 PM:
The work continues with progress being made each day. A few bugs remain, and we'll continue with our development and testing until they are all removed.

Updated on Feb. 21, 2008, at 11:42 AM:
Our web development consultants have done great work to resolve the problems with the password reset function and user login process on our development and test servers.

Now that testing is starting to wind down for this major release, we are turning our attention to re-doing all the support pages on our blog so that the screen shots will reflect the improvements in the BlogPatrol web pages. The work is tedious and the progress is slower than I would like, but it's important to do this work correctly. I've decided not to give any more predictions on when the work will be done (because my schedule predictions are almost always wrong), but I will continue to post regular updates.

Come to think of it, I also need to put a list together for you to see all the improvements and bug fixes that we have made... well over 50 of them in all!

Updated on Feb. 13, 2008, at 12:01 AM:
Just wanted to let everyone know that we have moved ahead with asking our web development company to do a complete anlaysis of the problems that a lot of people are having with the password reset function and user login process. The idea is to identify and deliver a solution to this issue once and for all as part of the release of our service enhancements.

Updated on Feb. 11, 2008, at 1:01 AM:
Well, still testing here. Sometimes it just takes longer than you think it will to get things right. I apologize for the delay in what (eventually) will be the release of exciting improvements to the service.

Updated on Feb. 4, 2008, at 5:07 PM:
Our test results so far have shown that we still need to work through several more rounds of testing, so the release of our improvements will be pushed back probably to the end of this week (Saturday, February 9).

Posted on Feb. 1, 2008, at 9:04 PM:
Just wanted to post a quick update to let everyone know that we are completing the final stages of testing to provide you with improvements to make it easier for you to update your account info and to use your BlogPatrol reports stats.

Hopefully, if all continues to go well with the testing, we can release the improvements by Monday, February 4.

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JC said...

I just gotta say that I LOVE blogpatrol! its the best!

Bart and Paula Wakeman said...

I can't login with my username OR password!

Tony said...

Thanks, jc! bart and paula wakeman, we have reset your password per our email to you. Feel free to contact us if you have any additional questions or requests.

One of the most significant improvements that we're providing in this upcoming release is to try to fix the user login/authentication problem once and for all. This is the most important reason why our testing and transition is taking longer than expected.